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Los Angeles turns to AI to give public benefits enrollment a boost
Route Fifty Article by Kaitlyn Levinson, Reporter, Route Fifty A chatbot tool launched in Los Angeles County looks to help case workers more quickly and efficiently get vulnerable residents linked to social services. A pilot program in Los Angeles County looks to streamline workflows for case workers tasked with linking people to public benefits programs by leveraging an artificial intelligence-enabled chatbot. Amplifi (formerly Imagine LA), a nonprofit dedicated to reducing
Amplifi Team Member
Apr 23, 20251 min read
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